Refunds and cancellation
Last updated 29 October 2026
A horoAstro reading opens on your screen the moment payment goes through, so it cannot be returned. We refund only when the payment itself went wrong.
We refund in full when
- you were charged but the reading or Gochar did not open;
- you were charged twice for the same thing;
- you were charged a different amount from the one shown before you paid.
Ask within 7 days of the payment.
How to ask
Write to hello@indiaschool.ai from any address with your mobile number and the payment reference (it starts with HA_ and is listed under Account → My purchases).
How long it takes
Once we confirm the problem, the refund goes back to the way you paid within 5–7 working days. Your bank may take a few more days to show it.
Cancellation
A plan is for one kundli, for a month or a year, paid in advance. Nothing renews by itself and no card is stored, so there is nothing to cancel: the plan simply runs until its date, and you can buy it again if you wish.
Delivery
horoAstro is entirely online. Nothing is shipped: what you buy opens in the app, in your account, right after payment.